Thomson company seeking experienced bi-lingual dispatcher! Duties include
• Receiving and entering customer orders.
• Obtaining and making changes to existing orders.
• Ensuring accurate order information and delivery details.
• Scheduling deliveries based on customer demand and truck availability.
• Coordinating with drivers and truck haulers.
• Optimizing delivery routes and schedules for efficiency.
• Assigning drivers to plants for loading.
• Answering phones and communicating with customers, sales representatives, and other stakeholders.
• Addressing customer inquiries and resolving delivery issues.
• Providing excellent customer service and maintaining high standards.
• Preparing delivery tickets and other shipping documents.
• Completing reports and maintaining accurate records.
• Verifying customer account status before taking orders.
Monday-Friday 7am-4pm and great benefits
Principals only. Recruiters, please don't contact this job poster.